Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness.

 

Membership of the Forward Connect community is open to anyone who has received Forward Trust services who is making good progress towards their personal goals, and who wish to offer support and positive influence to others.

 

In certain circumstances, we may admit members who have received services from our partner providers, or who have lived experience and made progress through their own efforts.

 

While Forward Connect is not exclusively for clients who are abstinent, members will need to be in control of their drink or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol. Forward Connect members who are heavily under the influence at any Forward Connect event, activity, or meeting (online or offline); may be refused entry on those occasions.

 

Referring clients to Forward Connect will give them access to:

 

The monthly Forward Connect newsletter
Two copies of the Journey magazine per year
Invitations to Forward Trust reunions, activities and events
Peer support meetings (both face-to-face and online)
Access to The Forward Trust App, used for posting content and messaging other Forward Connect members across the UK
 

Please only provide details that the new member agreed for Forward to use! This information is shared with Islington Borough Council, who are the Data Controllers

The Forward Trust wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of those receiving our support. Completing this section of the form (Gender and Ethnicity) is not required. Information provided is confidential and not used in the assessment of your suitability to access our services.

Please only provide details that you give The Forward Trust permission to use. This information is shared with Islington Borough Council, who are the Data Controllers for this service

The Forward Trust wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of those receiving our support. Completing this section of the form (Gender and Ethnicity) is not required. Information provided is confidential and not used in the assessment of your suitability to access our services.

Thanks for referring yourself to Forward Connect. We now have your details on file, but before we are able to contact you and offer you support from the service, we require a completed consent form.

If you have any queries around this, you can contact us on our freephone number Monday-Friday, 9am-5pm (excluding bank holidays) 0300 3730 204. Or you can email us at forwardconnect@forwardtrust.org.uk.

This digial document is a summary of how your personal information will be used

 

• This digital document is a summary of how your personal information will be used.
• We at The Forward Trust ask you for information about yourself to provide you with treatment to match your needs and continuity of care.
• We only keep your information with details of your care for a period as long as necessary to fulfil the purposes we collected it for.
• You have the right to apply for access, correction, erasure, transfer, object to processing or restrict the information we have recorded about you.
• You have the right to withdraw your consent at any time.
• Any information we keep about you is kept confidentially within the service and stored securely. It is only shared when we have a duty to share information or if you give us permission to share information.
• You can find out more about your rights by request from your Forward worker or at: For the public | ICO.

 

We are committed to protecting your personal data, please contact our specialised data protection team dataprotection@forwardtrust.org.uk if you have any questions or concerns about how we process your personal data. If for some reason you are not happy with any aspect of how we processed your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for personal data (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

For more information you may also visit our privacy policy on our website:
www.forwardtrust.org.uk/privacy-policy

Contact us by email: feedback.forward@forwardtrust.org.uk OR write to us at:

The Forward Trust | Unit 106 Edinburgh House |170 Kennington Lane | London SE11 5DP

We store your information on our case management system Nebula. This is a cloud-based system provided by Orion Practice Management Systems. Information is stored in the UK and the EU only. For more information, please see https://orionpms.org.uk/about.php. We may also store your information on our cloud-based Microsoft Office 365 system, documents are held on Microsoft SharePoint and the data centres are based in the UK.

We have a duty to share information with or without your permission under certain circumstances. Wherever possible, we will discuss this with you first. We have a duty to share information:

• If the safety/security of other service users, staff or the community is compromised by not revealing information.
• If the Forward team believes you may be at risk of self-harm or risk of harm to any person.
• If the Forward team has concerns for the welfare of any child(ren).

 

To ensure that you receive the most comprehensive and effective care possible, we The Forward Trust seek your permission to exchange relevant information with other services or professionals that play a crucial role in your care, or who possess vital information about you. This collaborative approach allows us to coordinate your care more effectively, ensuring that all parties involved are fully informed and can make decisions that are in your best interest. This entitles with whom we may share information include but are not limited to the following:

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